The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Horseback riding
Cycling
Tennis court
Golf course
Billiard tables
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Al Hebiah, Artesia Cluster At - Damac Hills - Dubai,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Al Hebiah, Artesia Cluster At - Damac Hills - Dubai,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Botanical Garden
Dubai Miracle Garden
4.5
km
Damac Hills Skate Park
1.6
km
Golf Course
Trump International Golf Course
1.8
km
Race track
Dubai Autodrome
3.3
km
Tilal Dubai
2.0
km
Indoor Kartdrome - Dubai - United Arab Emirates
Dubai Kartdrome
2.9
km
Priya madam ko bahini ko ghar 625 manish gupta
2.3
km
Masjid
2.3
km
Dubai Studio City
2.7
km
Al Eman Mosque
2.6
km
280 motar city
2.6
km
Public Building
Tasjeel Car Registration
2.7
km
car in
2.8
km
car out
2.9
km
Race track
Dubai Kartdrome Endurance Championship driven by MINI
2.9
km
reem al bawadi m
3.0
km
Dubai International Cricket Stadium
4.0
km
DubaiUnited Arab Emirates
Dubai Sports City
4.0
km
Fantasy Kingdom
3.4
km
Sheikh Mohammed Bin Zayed Road Dubai Sports City
Dubai International Stadium
4.0
km
The Els Golf Club
3.8
km
Layan Mosque
3.7
km
Golf Course
Victory Heights
3.8
km
Golf Course
Arabian Ranches Golf Club
4.3
km
icc loby sport city
3.9
km
Sheikh Mohammed Bin Zayed Rd (Hwy E311)
Dubai Butterfly Garden
4.7
km
Symphony Tower3
4.2
km
Dubailand
4.3
km
off Sheikh Mohammed Bin Zayed Hwy (Hwy E311)
Jumeirah Golf Estates
4.6
km
Nearby
off Sheikh Mohammed Bin Zayed Hwy (Hwy E311)
Jumeirah Golf Estates
410 m
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Comfortable
Modern
Limited Dining
Unsatisfactory Service
6.2/10
Nice
Rooms
7.7
Location
5.8
Service
6.0
Dining
5.7
Guest reviews
6.2/10
based on 10 reviews
8.7
8.7/10 based on 4470 reviews
Clement
United Kingdom,
May
2024
6.8/10
The hotel is a blend of comfort and inconvenience. The rooms are cozy, but the early morning corridor activity was not ideal for light sleepers. The service is consistently friendly, yet some gestures may feel superficial. The location offers peace but requires transportation for access to attractions. Dining experiences vary, leaning towards being satisfactory. The facilities are adequate but lack some convenience features.
Rooms
7.0
The rooms were comfortable, apart from being a light sleeper's nightmare at 7 am.
Service
8.0
The service was professional and friendly overall.
Location
6.0
The location is tranquil and suitable for those seeking peace of mind; however, transportation arrangements are necessary for sightseeing.
Dining
7.0
The dining options ranged from good to adequate.
Facilities
6.0
The facilities provided the basics but lacked certain conveniences.
Harry
United Kingdom,
March
2024
5.6/10
The hotel's location is not ideal for first-time travelers wishing to explore all Dubai attractions easily, as it requires some distance via taxi. The rooms are comfortable and well-cleaned, creating a passable experience. However, the service was not satisfactory, particularly at the reception. The dining options were limited, with a set time for coffee availability. The facilities were basic but sufficient.
Rooms
7.0
The rooms were comfortable and well-cleaned.
Service
5.0
The service was not satisfactory, particularly at the reception.
Location
6.0
The hotel is in a newly invested area that is far from the city center.
Dining
5.0
The dining options were limited, with specific coffee availability times.
Facilities
The facilities were basic but sufficient.
Comfortable
Limited Dining
James
United Kingdom,
February
2024
6.4/10
The hotel offers spacious rooms with a balcony but lacks soundproofing; however, the setting area and clean bathroom make up for it. The air-conditioning is excellent, and the daily housekeeping with complimentary water, tea, and coffee is a nice touch. The location is a bit far, requiring transportation, but the service is professional and friendly. The dining options are limited, and there are no extra amenities in the rooms, but the hotel is in a newly invested area.
Rooms
8.0
The rooms come with a balcony, clean bathroom, and comfortable beds; however, they are not soundproof.
Service
7.0
The service was professional and friendly, offering essential amenities but lacking some luxuries.
Location
6.0
The location is a bit far, necessitating transportation arrangements, but it's in a newly invested area.
Dining
5.0
The dining options are limited, and the quality is average.
Facilities
6.0
The facilities offer basic services without any extra amenities.
clean rooms
limited dining options
Guy
United Kingdom,
December
2023
6.8/10
My stay at the hotel was absolutely amazing. The rooms were spacious, clean, and full of toiletries, making it convenient for non-smokers like myself. The staff were excellent, very friendly, and always ready to assist. The only downside was the unfriendly reception concerning outside food delivery, but overall, it was a wonderful experience.
Rooms
9.0
The rooms were amazing, clean, and spacious, with plenty of toiletries available in the bathroom. I never had to bring my own.
Service
7.0
The staff was friendly and very helpful, especially with room-related services. However, the reception handling of outside food delivery was not very kind.
Location
6.0
The location was a little far from transit and outside the city, so not ideal for first-time travelers looking to explore all attractions easily.
Dining
5.0
The dining options were very limited, and the menu seemed to be the same every day. Without breakfast included, it felt a bit overpriced.
Facilities
7.0
The facilities were decent overall, but nothing exceptional stood out during my stay.
Jon
United Kingdom,
November
2023
6.2/10
The hotel offers spacious and clean rooms that are super comfortable but lack soundproofing, which can be challenging when dealing with noise from outside, like party music until late hours. The friendly service, especially from Mario, adds a welcoming touch, but some expected amenities like bathrobes, body lotion, and even basic toiletries were not available. The location, although outside the city and requiring transportation arrangements, may not be ideal for first-time travelers in Dubai. The dining experience was a bit disappointing due to poor quality and limited options. Overall, a great choice for those looking for a comfortable stay but may fall short in some crucial aspects.
Rooms
8.0
The rooms are spacious, clean, and super comfortable but lack soundproofing.
Service
7.0
The staff, especially Mario, are friendly and nice, providing a welcoming atmosphere.
Location
6.0
The hotel is in a newly invested area outside the city, requiring transportation arrangements, which can be inconvenient for first-time travelers and those interested in exploring the main attractions in Dubai.
Dining
5.0
The dining options were of poor quality with limited choices, which was disappointing for those expecting a satisfying meal.
Facilities
5.0
Some basic amenities were missing, impacting the overall guest experience.
Cleanliness
Lack of Soundproofing
Joseph
United Kingdom,
September
2023
6.6/10
The hotel offers comfortable and well-cleaned rooms, but the location may not be ideal for those wanting a central spot. The dining experience varied from poor quality to pleasing options. Overall, the facilities were satisfactory with some drawbacks.
Rooms
8.0
The rooms were comfortable and well-cleaned, suitable for non-smokers.
Service
6.0
While some staff were exceptional, there were instances of encountering rude and unhelpful service, affecting the overall experience.
Location
5.0
The hotel's location is a little far from the transit and under construction, impacting the expected views. It might require transportation arrangements.
Dining
7.0
The dining experience ranged from poor quality to satisfactory options, providing varied choices.
Facilities
7.0
Facilities were adequate, meeting basic needs but with some room for improvement.
clean rooms
under construction
Fiona
United Kingdom,
July
2023
6.6/10
I had a mixed experience at this hotel. The rooms were very spacious and comfortable, with a great balcony and clean bathroom, but unfortunately, the soundproofing was not the best, and I had to endure party music until the early hours. The daily complimentary water, tea, and coffee were a nice touch.
Rooms
8.0
The rooms are very spacious and comfortable with plenty of toiletries available in the bathroom so you will never need to bring your own.
Service
6.0
The service was a bit of a mixed bag. While most staff members were kind, helpful, and professional, there were some instances of rudeness and poor treatment, which was a letdown.
Location
7.0
The location was a bit far from the main attractions, requiring transportation arrangements, but it could be convenient for those planning to explore the outskirts or golf courses.
Dining
5.0
The dining options were limited, especially during breakfast. Some items like fruits and baked beans were of poor quality, leaving room for improvement.
Facilities
7.0
Jessica
United Kingdom,
July
2023
5.8/10
The hotel offers very spacious and comfortable rooms with plenty of toiletries in the bathroom; however, it may not be ideal for light sleepers. The cleanliness and comfort stand out, and the presence of a balcony adds an extra touch. The service can be inconsistent with some friendly and helpful staff, but there are deficiencies in standard amenities expected in a 5-star hotel. The location is not optimal for first-time travelers wanting to explore all of Dubai's attractions, but it's efficient for dining within the hotel. The dining options are limited, especially during specific hours. Overall, the facilities may vary in quality, and additional care in service provision is needed.
Rooms
8.0
The rooms are super comfortable and clean, and they come with a balcony.
Service
5.0
The service can be lacking in certain areas, with some rude and unhelpful staff, and standard amenities are often missing.
Location
5.0
The hotel's location is not ideal for first-time travelers looking to explore various attractions in Dubai but is efficient for dining at the Fire Lake Grill House.
Dining
6.0
The dining options are limited, especially during specific hours.
Facilities
6.0
The hotel's facilities may vary in quality, and additional attention is needed in service provision.
clean
inconsistent service
Elizabeth
United Kingdom,
June
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, comfortable, and well-equipped, making the stay enjoyable, though there were some issues with the staff. The location was peaceful but not ideal for first-time travelers looking to explore all the attractions easily.
Rooms
8.0
The rooms were very spacious and comfortable with plenty of toiletries available in the bathroom; making the check-in and out process easy.
Service
6.0
While the check-in process was smooth, some of the staff members were not as helpful and welcoming, which affected the overall experience.
Location
7.0
The location was quiet and ideal for those seeking peace of mind, but may not be convenient for travelers wanting to explore all the major attractions easily.
Dining
7.0
The dining options were limited during specific times, which could be disappointing for guests looking for more variety.
Facilities
7.0
The hotel offers a range of facilities which are satisfactory for a comfortable stay.
Tommy
United Kingdom,
April
2023
5.0/10
The hotel is not ideal for first-time travelers to Dubai who want to explore all the attractions due to its distance. The rooms are not soundproof, and some noise disturbances were experienced until early morning. Check-in and check-out processes were straightforward, though.
Rooms
6.0
I had to endure some party music until 4 am due to the lack of soundproofing in the rooms. The absence of a refrigerator was inconvenient, with only a cooler for cooking between 8 to 10.
Service
5.0
The service was a mix of experiences. While the staff like the valet boy, receptionist, and room boy were courteous, a specific encounter on 01.04.22 with the receptionist was disappointing and rude. It was also difficult to get help for specific requests.
Location
5.0
The location is quite far from major attractions in Dubai, requiring transportation arrangements such as private car or taxi. However, the dining experience at Fire Lake Grill House was efficient.
Dining
5.0
The dining options had limited choices, especially during specific hours. The quality was poor for items like fruit, Bircher muesli, and baked beans, though the grilled fish was acceptable.
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